Prior to completing your payment, we add a small charge to the quoted seller’s price. This charge covers Payment Protection and Platform Administration and is equal to 3.40% (ex VAT) of your order total.
Buyer Fee is non-refundable. In the above example, the buyer will be returned R100 to their Truzo wallet. Please see “Requesting a Refund” for more information.In the event of a refund, the
The Payment Protection and Administration Fee ensures that 1) your payment is protected using Escrow (from Truzo™️ – see “How Payments work”), 2) processing of your chosen payment method, and 3) it helps us operate our platform and offer ongoing support for your order.