You have the option to create a custom order for buyers that don’t place an order directly through the Marketplace, OR they submit an inquiry with you via your store page that has unique requirements. You will receive these inquiries in your inbox, and be notified on your store manager. Once received, click “Add New” to create this order.

You will then need to customise the properties for the Custom order, including Payment, Shipping, Buyer’s address, any discounts, comments to the seller. 

ONE OF THE MOST IMPORTANT VARIABLES TO DEFINE IS THE DUE DATE OF THE ORDER, AND THE NUMBER OF INSPECTION DAYS THAT THE BUYER IS ALLOWED TO REVIEW THE ORDER, BEFORE PAYMENT IS RELEASED TO YOU ON TRUZO.

 

Due Date: This is the date that you will deliver the custom order (products, project or service) to the buyer. It is also the date that the inspection days will start to be counted from. 

Inspection Days: These are the number of days AFTER you’ve delivered the custom order to the buyer, that they will be able to review, query or request any changes to the order, before payment will be released to you as a seller. Once the order has been placed and paid for, these can be edited directly on Truzo. 

 

REMEMBER – if you make any changes on your store manager – you must press SUBMIT! If you’d rather keep them for review, push draft and come back to later.

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