You have the option to create a custom order for buyers that don’t place an order directly through the Marketplace, OR they submit an inquiry with you via your store page that has unique requirements. You will receive these inquiries in your inbox, and be notified on your store manager. Once received, click “Add New” to create this order.
You will then need to customise the properties for the Custom order, including Payment, Shipping, Buyer’s address, any discounts, comments to the seller and the number of Inspection Days on Truzo.
– Address: Insert the customers billing address in as much detail as possible. This will assist your third-party courier when you provide them an invoice. If the shipping address is the same as the billing address, tick the check box.
REMEMBER – if you make any changes on your store manager – you must press SUBMIT! If you’d rather keep them for review, push draft and come back to later.