Once you’ve added your product details, you need to define and manage properties related to the product itself – including inventory, shipping terms, search attributes, product policies and more. 

 

– Shipping Policy: This policy governs your deliveries of physical products, including your pricing, requirements, timelines, delivery options, appointed courier and more. If you ship or intend to deliver products yourself, it is a COMPULSORY requirement that you complete your shipping policy. You must complete this policy before selling. For a template, follow the link provided and amend the content to suit your business. 

Refund Policy: As a seller, you must define the parameters to whether you are willing to offer refunds to your customers, and the requirements/process to do so. In line with getlion’s own policies, it is a COMPULSORY requirement that sellers align with the platform’s refund policy, especially in the event that a buyer (or you) cancel the order after payment. This must be completed before you start selling. For a template, follow the link provided and amend the content to suit your business. 

Cancellation, Return & Exchange Policy: This policy governs the rights of the buyer to return, exchange or cancel an order made with your online store. It is a COMPULSORY requirement that sellers complete this policy before selling. For a template, follow the link provided and amend the content to suit your business.

 

Templates are available via this link

 

REMEMBER – if you make any changes on your store manager – you must press SUBMIT! If you’d rather keep them for review, push draft and come back to later.

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